1. Ensure that the insert is positioned properly within the toe cap.
  2. Remove the shim (if applicable).
  3. For some players, it takes 2-3 times on the ice before getting used to having any type of pressure applied to the tops of their toes.
  4. Similar to breaking in a new pair of skates, the insert foam will form more closely to the toes after 2-3 times on the ice.
  5. If there is still discomfort after troubleshooting, discontinue use.